What Happens During Your Brake Service Visit
Every visit begins with a careful evaluation and a conversation about what you’ve experienced while driving. Details such as when a sound occurs, how the pedal feels, or whether the vehicle pulls while stopping help us understand the concern that brought you in.
Our free Courtesy Inspection covers major vehicle systems, including the brakes. We also provide a free Digital Vehicle Inspection with photos of findings. We’ll review the findings with you in clear language so you can better understand your vehicle’s needs.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Brake Components We Inspect & Repair
Our brake service covers both drum brakes and disc brakes. Confirmed service components include brake shoes, brake pads, and brake rotors, and our technicians can perform brake repairs on any make and model.
Brake fluid, calipers, and parking brakes can also affect braking performance. An anti-lock braking system helps prevent wheel lockup during hard braking. Because several parts can contribute to a similar symptom, an inspection is necessary to identify which components relate to the reported concern.
Free visual brake inspections allow our technicians to evaluate visible conditions without assuming that a noise or change in pedal feel points to one specific part.
Conveniences During Your Service Visit
You don’t have to put your entire day on hold while your vehicle is being evaluated or serviced. We offer complimentary shuttle service, and our comfortable waiting area includes free Wi-Fi for customers who choose to remain at the location.
We also provide repair updates throughout the visit, keeping you informed about the status of your vehicle without requiring you to track down information.
Brake Warning Signs That Need an Inspection
Changes in braking performance deserve prompt professional attention because pedal response and consistent stopping are central to vehicle control. A symptom alone can’t identify the affected component, but it can signal that an inspection is appropriate.
Signs that warrant an inspection include:
- Grinding or other brake noise: Grinding can occur when worn braking surfaces create metal-to-metal contact.
- Pulling while braking: Movement toward one side can indicate uneven braking forces that require evaluation.
- Pedal vibration: Pulsing or vibration can point to irregular contact at a braking surface.
- A soft brake pedal: A change in pedal feel requires prompt attention rather than a symptom-based guess.
- Dashboard warning lights: A brake warning light or anti-lock braking system warning light requires diagnosis.
Tell us when the symptom occurs and whether it has changed over time. That context supports the evaluation, but the inspection findings determine which part of the system relates to the concern.
What Determines Brake Repair Costs in Broken Arrow
Brake repair cost depends on the vehicle, the condition of its brakes, and the work required. An estimate typically accounts for parts and labor, but an accurate recommendation starts with an inspection rather than a price based only on a reported symptom.
After evaluating the brakes, we explain the documented findings and how they shape the estimate.
Work performed by our location is covered by the Nice Difference Warranty for 3 years or 36,000 miles, whichever occurs last.
Get Clear Answers About Your Brakes
If you’ve noticed a warning sign or want your brakes checked, our Broken Arrow location provides brake inspections and repairs. We evaluate your concern and document our findings so you can make an informed service decision.
Our contact form is available for service requests, and we provide repair updates throughout your visit.
Call (918) 309-3435 to schedule your brake inspection or repair.
Brake Monitoring Responsibilities for Oklahoma Drivers
Oklahoma doesn’t require a state-mandated vehicle safety inspection or emissions test for passenger vehicle registration or renewal. Without a periodic state safety inspection requirement, vehicle owners are responsible for monitoring brake wear and responding to warning signs between service visits.
Oklahoma Highway Patrol and Department of Public Safety officers may inspect a vehicle when they have reasonable cause to believe it’s unsafe or improperly equipped. If they find defects, including brake-related defects, an officer can issue a warning or arrest notice. This general vehicle-safety context isn’t legal advice, and noticing a brake concern doesn’t mean enforcement action will follow.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.